Customer experience and internal collaboration tools are driving procurement cycles in telecom and IT. UCX London lands at ExCeL London on 14 and 15 October 2026 with vendors and practitioners focused on voice, collaboration and contact center technology.
Dates and venue for UCX London 2026
UCX London - Unified Communications EXPO 2026 runs on 14 and 15 October at ExCeL London. The event concentrates vendors and buyers of unified communications and customer experience technology in a single venue for live demos and learning sessions.
Attendee and exhibitor profile
Past attendee lists and event material reference major operators and brands such as Ticketmaster, BBC, HSBC, Network Rail, BT, John Lewis, Booking.com, Dr Oetker, NHS, Barclays, Jaguar, AXA, AutoTrader, Cardiff University, Sky and Boston Scientific. That mix indicates a blend of IT decision makers, contact center leads and providers of UC solutions.
Format and on-site activities
Event content includes knowledge sessions, seminars and product demonstrations alongside networking activities. Exhibitors highlight the chance to present technology hands-on while visitors note practical talks and on-stand demos as key attractions.
Practical tips to prospect at UCX London 2026
- Target verticals explicitly. The attendee profile shows strength in finance, healthcare, retail and transport. Tailor materials and use cases accordingly.
- Book short demos. Plan 15 to 20 minute demos that showcase core value quickly and leave time for questions and follow-up.
- Bring evidence. Case studies and measurable outcomes from migrations to cloud telephony or contact center integrations make conversations concrete.
- Split team roles. Assign staff to demos, commercial meetings and immediate follow-up to convert leads into scheduled post-event calls.
Closing note and access to the event site
UCX London gathers a broad representation of the unified communications market under one roof. For teams focused on commercial outcomes, success depends on verticalized messaging and compact, persuasive demos. Access tickets and the full agenda at https://www.ucxevents.io
