Terms and Conditions of Use of Data Origin

Last updated: 09/04/2026

These Terms and Conditions of Use (hereinafter, the "Terms") govern access to and use of the web platform accessible at https://dataorigin.es/ and https://dataorigin.es/app/, as well as any browser extension, mobile application, or software developed, operated, and/or maintained by Data Origin, S.L. (hereinafter, the "Platform").

By registering, accessing, or using the Platform, the User declares that they have read, understood, and fully accepted these Terms. If you do not agree with any of the conditions set forth herein, you must refrain from using the Platform.

DATA ORIGIN may make these Terms available to the User in different languages. In such cases, the Spanish version shall prevail in the event of any interpretive conflict.

1. IDENTIFICATION OF THE SERVICE PROVIDER

In compliance with the provisions of Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying data of the service provider are provided:

Company name: Data Origin, S.L.
Tax ID (N.I.F.): B55398382
Registered office: Calle Poeta Mas y Ros, 16, door 11, 46021, Valencia (Spain)
Email: info@dataorigin.es
Website: https://dataorigin.es/
Registration details: Registered at the Commercial Registry of Valencia

In these Terms, Data Origin, S.L. may be alternatively referred to as "DATA ORIGIN", the "Provider", the "Company", or "we/us".

2. PURPOSE AND SCOPE

These Terms are intended to regulate the general conditions of access to and use of the Platform, as well as the conditions for contracting the Services offered through it.

The Platform is intended exclusively for professionals and businesses (B2B). By registering, the User declares that they are acting within the scope of their professional or business activity and that they have sufficient legal capacity to contract the Services.

DATA ORIGIN reserves the right to modify, at any time and without prior notice, the presentation, configuration, and content of the Platform, as well as the conditions required for its access and/or use.

3. DESCRIPTION OF SERVICES

DATA ORIGIN is a B2B data intelligence platform that helps companies participating in trade shows and professional events identify potential clients through artificial intelligence, web scraping, and natural language processing. The Services include, among others:

Data extraction and structuring: Automated collection of public information from attendees, exhibitors, speakers, and sponsors of trade shows and professional events.
Company enrichment: Acquisition and classification of additional business information (industry, size, location, contact details) from publicly available sources on the internet.
Lead scoring and prioritization: Scoring algorithms based on the User's Ideal Customer Profile (ICP) that prioritize companies with the greatest potential business fit.
Contact discovery: Identification of professional contact information (email addresses and LinkedIn profiles) of decision-makers at identified companies.
Browser extension: A complementary tool that enables sales teams to identify contact information while browsing third-party websites.
Reports and analytics: Reporting, event ROI, and data export features for commercial decision-making.

DATA ORIGIN reserves the right to modify, expand, or discontinue any of the Services offered, providing prior notice to the User when such changes affect already contracted Services.

4. REGISTRATION AND USER ACCOUNT

4.1 Registration

To access the Services, the User must create an account by providing truthful, complete, and up-to-date information. Registration can be completed through:

Email and password.
Authentication via Google OAuth2.

Upon registration, the User will receive free welcome credits that will allow them to explore the basic features of the Platform.

4.2 User obligations

The User agrees to:

Provide truthful data and keep it up to date.
Safeguard their access credentials and not share them with third parties.
Immediately notify DATA ORIGIN of any unauthorized use of their account.
Use the Platform in compliance with applicable law, these Terms, and good faith.

The User shall be responsible for all activity carried out under their account.

4.3 Account suspension and cancellation

DATA ORIGIN may suspend or cancel a User's account, without any right to compensation, when:

The User breaches these Terms.
Fraudulent, abusive, or bad faith use is detected.
The account remains inactive for a period exceeding 24 months.
There are reasonable grounds to believe that the information provided is false or inaccurate.

5. PLANS, PRICING, AND CREDIT SYSTEM

5.1 Contracting options

DATA ORIGIN offers the following contracting options, the specific conditions of which (price, credits included, and features) are detailed on the Platform's pricing page (https://dataorigin.es/en/pricing/):

Credit packs (one-time payment): The User acquires a set number of event credits to access attendee information from trade shows and professional events.
Contact packs (one-time payment): The User acquires contact credits to access professional contact information of decision-makers.
Subscriptions (recurring payment): Monthly or annual plans that grant unlimited access to certain Platform features during the subscription period.
Enterprise plan: Custom solutions upon prior quotation. The User should contact the DATA ORIGIN sales team.

Prices shown on the Platform do not include applicable taxes (VAT), unless expressly stated otherwise. DATA ORIGIN reserves the right to modify prices at any time, without affecting plans already contracted and in effect.

5.2 Credit system

The Platform operates with a credit system that allows the User to access the different Services:

Event credits: Consumed when accessing attendee information from a trade show or professional event.
Contact credits: Consumed when requesting professional contact information.

Purchased credits do not expire as long as the User's account remains active. Credits are non-transferable between accounts. Consumed credits are non-refundable under any circumstances, as set forth in clause 6.3.

5.3 Welcome credits

Upon first registration, the User will receive a certain number of event and contact credits free of charge, allowing them to try the Platform's features. The specific amount of welcome credits will be communicated during the registration process and may be modified by DATA ORIGIN at any time.

6. PAYMENT CONDITIONS AND REFUNDS

6.1 Payment processing

All payments are processed through Stripe, a secure payment gateway certified under PCI-DSS standards. DATA ORIGIN does not store or have direct access to the User's complete credit or debit card data.

Accepted payment methods are those enabled by Stripe at any given time (credit card, debit card, among others). The User may manage their payment methods and view billing history through the billing portal accessible from the Platform.

6.2 Subscriptions and renewals

Subscriptions renew automatically at the end of each billing period (monthly or annual), unless the User cancels the renewal before the expiration date. Cancellation of a subscription does not entitle the User to a refund for the current period, but the User will retain access to the Services until the end of the already-paid period.

6.3 Returns and refund policy

Due to the digital nature of the Services provided through the Platform, refunds of amounts already paid are not accepted. Once credits have been purchased or a subscription has been contracted, the payment is final.

In particular:

Consumed event credits (purchased events, browsed or downloaded data) are non-refundable under any circumstances.
Consumed contact credits are non-refundable under any circumstances.
In the event of account cancellation by the User, DATA ORIGIN may, at its sole discretion and upon the User's request, consider restoring unconsumed credits to the account balance, without this implying in any case a refund of the amount paid.

For any inquiries related to credit balances, the User may contact DATA ORIGIN at info@dataorigin.es.

The above is without prejudice to any rights the User may have under applicable law.

7. ACCEPTABLE USE OF THE PLATFORM

The User agrees to use the Platform and the Services lawfully, diligently, and in good faith. In particular, the User agrees to:

Use data obtained through the Platform exclusively for legitimate B2B commercial prospecting purposes.
Not use the data for mass unsolicited commercial communications (spam) or any practice contrary to applicable data protection and e-commerce regulations.
Not reverse engineer, decompile, disassemble, or attempt to obtain the source code of the Platform.
Not use automated systems (bots, scrapers, or others) to access the Platform in a massive or unauthorized manner.
Not resell, redistribute, or sublicense data obtained through the Platform without the express written authorization of DATA ORIGIN.
Not attempt to circumvent security measures, usage limits, or technical restrictions of the Platform.
Respect the intellectual and industrial property rights of DATA ORIGIN and third parties.

Breach of these obligations may result in the immediate suspension or cancellation of the User's account, without prejudice to any legal actions that may apply.

8. INTELLECTUAL AND INDUSTRIAL PROPERTY

8.1 DATA ORIGIN's rights

All elements comprising the Platform, including but not limited to the design, structure, source code, scoring and categorization algorithms, B2B matchmaking methodologies, databases, texts, images, logos, trademarks, trade names, and any other content, are the property of DATA ORIGIN or its licensors and are protected by Spanish and international intellectual and industrial property law.

The "DataOrigin" trademark is registered with the Spanish Patent and Trademark Office (OEPM).

8.2 License of use

DATA ORIGIN grants the User a limited, non-exclusive, non-transferable, and revocable license to use the Platform and the contracted Services in accordance with these Terms. This license does not imply the assignment of any intellectual or industrial property rights in favor of the User.

8.3 User data

The User retains ownership of the data they input into the Platform (such as ICP profiles, filters, notes, and configurations). DATA ORIGIN will not use such data for purposes other than providing the contracted Services, except in anonymization cases provided for in the Privacy Policy.

9. NATURE OF PROVIDED DATA

Company and professional data provided through the Platform come from publicly accessible sources, including trade show and professional event websites, corporate websites, and public professional directories.

DATA ORIGIN exercises due diligence to ensure data quality and accuracy. However, DATA ORIGIN does not guarantee that the information provided is at all times complete, accurate, or up to date, as it depends on original sources and the changing nature of public information. The User acknowledges and accepts this limitation.

The User is solely responsible for verifying the accuracy of the data before using it and for complying with applicable data protection regulations when processing information obtained through the Platform.

10. SERVICE AVAILABILITY

DATA ORIGIN will make commercially reasonable efforts to keep the Platform continuously available. However, the User acknowledges and accepts that:

Platform availability may be affected by maintenance, updates, or improvements, which will be communicated with reasonable advance notice when possible.
Interruptions may occur due to causes beyond DATA ORIGIN's control (network failures, hosting provider issues, force majeure, among others).
Data availability for certain events or trade shows may vary depending on the accessibility of original sources.

DATA ORIGIN shall not be liable for any damages that may arise from temporary Service interruptions, except in cases of gross negligence or willful misconduct.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law:

DATA ORIGIN shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Platform.
DATA ORIGIN's total aggregate liability to the User, for any reason arising from these Terms, shall not exceed the total amount paid by the User during the 12 months prior to the event giving rise to liability.
DATA ORIGIN shall not be liable for commercial decisions made by the User based on data provided by the Platform.
DATA ORIGIN shall not be liable for the User's use of obtained data or the User's compliance with applicable data protection regulations.

Nothing in these Terms shall exclude or limit DATA ORIGIN's liability in cases where the law does not permit such exclusion or limitation.

12. PERSONAL DATA PROTECTION

The processing of the User's personal data is governed by DATA ORIGIN's Privacy Policy, available at https://dataorigin.es/en/privacy/, which forms an integral part of these Terms.

For information about the use of cookies and similar technologies, the User may consult the Cookie Policy available at https://dataorigin.es/en/cookies/.

13. COMMUNICATIONS

DATA ORIGIN may send the User service-related communications (purchase confirmations, maintenance notices, changes to the Terms, among others) to the email address associated with their account. The User accepts that these service communications are necessary for the provision of the contracted Service.

Commercial communications will only be sent with the User's prior consent or under the legal bases provided in the Privacy Policy. The User may revoke their consent at any time.

14. THIRD-PARTY LINKS

The Platform may contain links to third-party websites (trade shows, events, corporate company pages). DATA ORIGIN does not control and is not responsible for the content, privacy policies, or practices of such websites. Access to third-party websites is at the User's sole responsibility.

15. INDEMNIFICATION

The User agrees to indemnify and hold harmless DATA ORIGIN, its officers, employees, and collaborators against any claim, damage, loss, cost, or expense (including attorney's fees) arising from the User's breach of these Terms, misuse of the Services, or infringement of any third-party rights.

16. MODIFICATION OF THE TERMS

DATA ORIGIN reserves the right to modify these Terms at any time. Modifications will be communicated to the User by publication on the Platform and, in the case of substantial changes, by notification to the User's registered email address.

Continued use of the Platform following publication of the modified Terms shall constitute acceptance thereof. If the User does not agree with the modifications, they must cease using the Platform and, if applicable, request cancellation of their account.

17. TERMINATION

17.1 By the User

The User may cancel their account at any time by sending a request to info@dataorigin.es. If the User has an active subscription, account cancellation will result in loss of access to the Services at the end of the current billing period.

17.2 By DATA ORIGIN

DATA ORIGIN may terminate the contractual relationship with the User in the cases provided in clause 4.3 of these Terms, as well as when any other cause for termination under applicable law applies.

17.3 Effects of termination

Upon termination of the contractual relationship:

The User's access to the Platform and Services will be revoked.
Unused credits will be forfeited, as set forth in clause 6.3.
The User's data will be processed in accordance with the Privacy Policy.
Clauses that by their nature should survive termination (intellectual property, limitation of liability, indemnification, governing law) shall remain in effect.

18. SEVERABILITY

If any clause of these Terms is declared null, invalid, or unenforceable, such nullity shall not affect the validity and effectiveness of the remaining clauses, which shall remain in full force and effect.

19. ASSIGNMENT

The User may not assign or transfer the rights or obligations arising from these Terms without the prior written consent of DATA ORIGIN. DATA ORIGIN may freely assign its contractual position to any entity within its group or in the context of a merger, acquisition, or asset sale, with prior notice to the User.

20. GOVERNING LAW AND JURISDICTION

These Terms are governed by Spanish law. In particular, the following regulations apply, among others:

Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
Regulation (EU) 2016/679, General Data Protection Regulation (GDPR).
Spanish Organic Law 3/2018, of December 5, on Personal Data Protection and Digital Rights (LOPDGDD).
Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users, where applicable.

For the resolution of any dispute arising from these Terms, the parties submit to the jurisdiction of the Courts and Tribunals of the city of Valencia (Spain), with express waiver of any other jurisdiction that may apply.

21. CONTACT

For any inquiry, complaint, or request related to these Terms, the User may contact DATA ORIGIN through the following means:

Email: info@dataorigin.es
Company name: Data Origin, S.L.
Tax ID (N.I.F.): B55398382
Address: Calle Poeta Mas y Ros, 16, door 11, 46021, Valencia (Spain)

By registering or using the Platform, the User acknowledges that they have read, understood, and fully accepted these Terms and Conditions of Use.