Cabin design and onboard services increasingly shape airline purchasing decisions. The Passenger Experience Conference 2026 takes place on 13 April 2026 in Hamburg and gathers airline teams and suppliers to debate passenger-centric product and service improvements.
Dates and venue
The one-day conference runs on 13 April 2026 at Hamburg Messe. The format concentrates sessions and short meetings to enable focused discussions between suppliers and airline stakeholders.
The 2026 programme at a glance
The agenda features over 65 expert speakers and more than 25 deep-dive sessions across three programme streams. Attendees will find a mix of opening keynotes, panels and breakout streams addressing user experience, wellness and digital-first solutions. Topics range from accessibility to dynamic traveller signals and product strategies.
Attendee and exhibitor profile
Delegates include airline leaders, product managers and technology vendors. Expect teams responsible for passenger experience, cabin interiors manufacturers, connectivity providers and inflight entertainment specialists. The environment prioritizes technical and commercial conversations with purchasing and product decision makers.
Commercial outreach tactics for PEC 2026
Enter the show with a short list of target accounts and a clear value proposition for each: cabin weight reduction, measurable NPS uplift or new connectivity options. Book short, focused meetings and bring demonstrations that do not rely on complex set-ups. In the exhibition hall, aim to speak with product and procurement contacts rather than give broad sales pitches.
Suggested 20-minute meeting structure:
- 0-5 min: quick context and sector reference.
- 5-12 min: practical demo with impact metrics.
- 12-18 min: technical questions and deployment model.
- 18-20 min: agree next steps and timeline.
Key figures for the edition
The programme lists 65+ speakers, 25+ deep-dive sessions and 3 distinct programme streams, reflecting a packed one-day schedule that requires curated selection by visitors.
Closing recommendation and official link
If your aim is to secure trials or pilots with airline product teams, focus on delivering concise evidence and a trial roadmap during meetings. Plan your agenda now and check registration and practical details on the official site https://www.passengerexperienceconference.com/
